CTG Expands into North Carolina

By Caylor Feeley

Convergent Technologies Group is proud of our growth over the last decade and our customer-focused culture. And now, we’re moving ahead in a new direction, with our recent expansion into North Carolina. 

Expanding beyond our Central Virginia headquarters will allow us to strengthen our already existing relationships, and will also enhance our ability to effectively serve a new set of clients. Convergent Technologies Group has a tradition of growing businesses in Virginia, Washington D.C. and Maryland with our IT solutions that fit our customer’s precise needs. Our expansion into North Carolina will not only grow our clientele and market reach but will provide full-service technology solutions to our customers in the region. North Carolina's economy grew from tobacco farming and textiles into a leader in modern industries, such as aerospace, biotechnology, banking and energy. The fast-growing economy and the state's thriving technology-based industries create a strong fit for CTG's presence.

Convergent Technologies Group is dedicated to cultivating positive business relationships in North Carolina and providing organizations with targeted information technology solutions, particularly in the ever-changing digital economy. Technology allows us to connect with clients wherever they are. As we have developed new relationships, we want to ensure that our clients have a local account manager who can better understand their business and market they operate in. With solutions including cloud, collaboration, data center, disaster recovery, managed services and more, we analyze our clients’ specific wants and needs to create a tailored approach that will deliver against company objectives. 

Representing us in the North Carolina region is Bailey Mountcastle, who has joined CTG as a territory account manager. A Virginia Tech business management graduate, Bailey is highly motivated and dedicated, and looks to provide every business with the most effective keys to transform its IT department into a revenue-building department. Whether you need products, services or a mix of both Bailey can recommend and deliver solutions that will benefit both your current and future technology needs. Reach out to Bailey here. 

Caylor Feeley is a junior marketing specialist at CTG.

Customer Engagement Center opens access to HPE Products, Experience

By Brandon Samuel

As an account manager, one of my roles is to make sure that I’m providing the absolute best solutions to my clients that my manufacturer partners can offer. The process of a sale can be as quick as 15 minutes – or a year or more, depending on the project at hand.

When it comes to longer-lasting projects, we often spend much time perfecting the configuration and doing rigorous testing to make sure that whatever solution is purchased will work in the client’s existing environment. This testing can require demo units to be allocated, shipped, installed, configured and tested, all of which can take several months to complete, depending on the scale of the solution.

No one can blame a client for wanting to put this level of effort into making a decision. In fact, we encourage it, even if clients might walk in thinking they already have the answers. To be a valued long-term partner, we believe in investing the resources to make sure that the solutions and products that our clients ultimately purchase will differentiate that business not just today but position them to continue building for the next five years.

Let’s face it, when it comes to IT nobody really gives it much thought unless you work on the IT team. Or worse, when the network is down and you can’t do your daily tasks. CIOs and IT directors must make sure that their staff is comfortable with a solution, both from an implementation and management standpoint. The best way to ensure that confidence is by testing their data on the solution being presented. The price and the pressure are far too great of a risk for the solution to not be fully vetted.

What if there was an easier, less time consuming, but equally thorough way? What if we could tell you that the entire process could take less than half of the normal time? Well, we can – and here’s how!

Hewlett Packard Enterprise Customer Engagement Center: New York City, New York

Located in the heart of Chelsea is the HPE Customer Engagement Center. Aside from the HPE logo on the window, you probably wouldn’t give the building a second look, but once you get inside you are in technology heaven! HPE designed this space to show the latest and greatest technologies that HPE has to offer. The goal is to show the future of both one of our primary partners and the companies we serve. 

The center was designed to allow CIOs, directors and managers to not only see the latest and emerging technologies but also to discuss their bottom line. Discussions cover how each piece of hardware and software is designed to meet a specific need, while keeping ease of configuration, deployment and management at the forefront of the conversation. High-level discussions about total cost and return on investment are always hot topics, as well as conversations about making IT teams from every organization more streamlined and focused on innovation, instead of being reactive and becoming stagnant. 

CTG is excited to be taking guests to the HPE Customer Engagement Center on Jan. 26. Our attendees will get to see products in a production environment, receive a hands-on demonstration and experience a tour of cutting-edge HPE technology. 

Brandon Samuel is CTG's sales manager.