By Brandon Samuel
As an account manager, one of my roles is to make sure that
I’m providing the absolute best solutions to my clients that my manufacturer
partners can offer. The process of a sale can be as quick as 15 minutes – or a
year or more, depending on the project at hand.
When it comes to longer-lasting projects, we often spend
much time perfecting the configuration and doing rigorous testing to make sure
that whatever solution is purchased will work in the client’s existing
environment. This testing can require demo units to be allocated, shipped,
installed, configured and tested, all of which can take several months to
complete, depending on the scale of the solution.
No one can blame a client for wanting to put this level of
effort into making a decision. In fact, we encourage it, even if clients might
walk in thinking they already have the answers. To be a valued long-term
partner, we believe in investing the resources to make sure that the solutions
and products that our clients ultimately purchase will differentiate that
business not just today but position them to continue building for the next
five years.
Let’s face it, when it comes to IT nobody really gives it
much thought unless you work on the IT team. Or worse, when the network is down
and you can’t do your daily tasks. CIOs and IT directors must make sure that
their staff is comfortable with a solution, both from an implementation and
management standpoint. The best way to ensure that confidence is by testing
their data on the solution being presented. The price and the pressure are far
too great of a risk for the solution to not be fully vetted.
What if there was an easier, less time consuming, but
equally thorough way? What if we could tell you that the entire process could
take less than half of the normal time? Well, we can – and here’s how!
Hewlett Packard Enterprise Customer Engagement Center: New York City, New
York
Located in the heart of Chelsea is the HPE Customer
Engagement Center. Aside from the HPE logo on the window, you probably wouldn’t
give the building a second look, but once you get inside you are in technology
heaven! HPE designed this space to show the latest and greatest technologies
that HPE has to offer. The goal is to show the future of both one of our
primary partners and the companies we serve.
The center was designed to allow CIOs, directors and
managers to not only see the latest and emerging technologies but also to
discuss their bottom line. Discussions cover how each piece of hardware and
software is designed to meet a specific need, while keeping ease of
configuration, deployment and management at the forefront of the conversation.
High-level discussions about total cost and return on investment are always hot
topics, as well as conversations about making IT teams from every organization
more streamlined and focused on innovation, instead of being reactive and becoming
stagnant.
CTG is excited to be taking guests to the HPE Customer
Engagement Center on Jan. 26. Our attendees will get to see products in a
production environment, receive a hands-on demonstration and experience a tour
of cutting-edge HPE technology.
Brandon Samuel is CTG's sales manager.
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